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Bonanza

Bonanza

www.bonanza.com
What is your customer experience with Bonanza?

Bonanza Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Bonanza has 1.5 star rating based on 323 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No answer, No body is trying to fix the problem, No pros.
    Cons: No customer service at all, Horrendous lack of customer service, Support or customer service.

  • Recent recommendations regarding this business are as follows: "Buy if you wish, DO NOT SELL at Bonanaza!", "no Customer Service I do not recommend the store. It’s a scam!", "I will not recommend them to any one!", "A plus.", "Do Not play this game. ".

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Media from reviews

Bonanza - Return , because seller use wrong picture
Bonanza - Return , because seller use wrong picture - Image 2Bonanza - Item I received is not what's advertised was advertised online .Bonanza - Item I received is not what's advertised was advertised online . - Image 2Bonanza - #14747**** , the cologne I ordered is not what's advertised online!Bonanza - #14747**** , the cologne I ordered is not what's advertised online! - Image 2Bonanza - I haven't heard anything from them after my purchase
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Top Bonanza Reviews

Positive Review

"Help."

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Excellent. I am very pleased with the help that I received from them by far, and I love them. User's recommendation: A plus.

Critical Review

"Near zero sales with $20 fee each month. Can't cancel!"

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After losing money for months, I went to site to cancel subscription, The autopay for $20 had gone through today, but 75 cents due anyhow. When I clicked link...

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Roland R Kdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Near zero sales with $20 fee each month. Can't cancel!

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After losing money for months, I went to site to cancel subscription, The autopay for $20 had gone through today, but 75 cents due anyhow. When I clicked link to cancel, the site said I must pay all past due fees.

The one-time payment link only showed what was due, the how to pay the measly 75 cents.

Customer support is email only.

So far no response. What a rip-off.

The items for sale are the exact same as those listed on Ebay, which averages about $800 month while I sell maybe once a month on Bonanza for about one whole dollar!

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Loss:
$120
Pros:
  • Easy to set up sellilng
Cons:
  • Never sell enough to pay fees

Preferred solution: Cancel seller subscription

User's recommendation: Buy if you wish, DO NOT SELL at Bonanaza!

Daytona Bkx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return , because seller use wrong picture

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Bonanza - Return , because seller use wrong picture
Bonanza - Return , because seller use wrong picture - Image 2

Yesterday I received my shoes what I ordered but seller used wrong pictures. I would like to return. I dont see any option to connect with customer service so Service is one star

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User's recommendation: no Customer Service I do not recommend the store. It’s a scam.!

Shauntia Spc

#14747**** , the cologne I ordered is not what's advertised online!

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Bonanza - #14747**** , the cologne I ordered is not what's advertised online!
Bonanza - #14747**** , the cologne I ordered is not what's advertised online! - Image 2

I ordered a bottle of Lacoste red for men the original and I got something totally different that was advertised online. The bottle I ordered is round the one I got is square.!

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User's recommendation: This company has false advertising. I ordered one thing and got something totally different with the same name.. the picture online that they advertised is not what I got.

Keagen Xcs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item I received is not what's advertised was advertised online .

Bonanza - Item I received is not what's advertised was advertised online .
Bonanza - Item I received is not what's advertised was advertised online . - Image 2

The item I ordered online is not what was pictured. the bottle that was advertised was the original scent. It should've been round, not square like the one I got..

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User's recommendation: This company has some false advertising.

Bonnie M Eui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

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I think this is horrible! I ordered a power wheels for my grandson's birthday on June 4, 2025, and it still has not shipped.

All I can do is send emails and wait for a response! Ridiculous!

There should be a phone number with a human to speak with. I ended up telling them to cancel my order, and now I have to figure out another gift by 7/10.

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Cons:
  • I think they are scammo

User's recommendation: I will not recommend them to any one!

Michael L Jbl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help.

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Excellent. I am very pleased with the help that I received from them by far, and I love them.

View full review
Loss:
$13
Pros:
  • Excellent
Cons:
  • Excellent

User's recommendation: A plus.

Anonymous
map-marker Fort Oglethorpe, Georgia

I haven't heard anything from them after my purchase

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Bonanza - I haven't heard anything from them after my purchase
Bonanza - I haven't heard anything from them after my purchase - Image 2

I ordered a product from them. They said that they would give me a tracking number and I still haven't gotten the tracking number or heard back from them.

They emailed back saying that they are busy it might take a few days for a replay. I still don't have my product, or a confirmation about my email regarding the shipment of the product. They gave me a order number but when I check on the order it says my order has been completed. But it doesn't say it was shipped yet.

I try to get in contact with them and no response. I want my order.

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User's recommendation: Don't expect a response when emailing them

Chrystina Rsh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Redeem cash, it doesn't pay out. It's a scam

It doesn't pay out. It's a scam.

Not worth the time and effort for the winnings in which you are required to accomplish the total in order to receive a cash out. And even if you played more than what was required, it still doesn't pay out. This game uses false advertising.

It says no ads but it has plentiful. A Scam!

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User's recommendation: Do Not play this game.

Justen M Aep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account is locked

I think I got multiple accounts but Id like to keep one account at the STANFORDJustin756@***.com and that account is locked and I like to get it unlocked cause I got money on there and delete the other ones

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Preferred solution: Full refund

Sherri M Czx

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Verified Reviewer

It needs to be sent to a different address, not the billing address

Representative

This order has to be shipped to Seattle Washington

My billing address is Oxford Connecticut, but not the shipping address. There was no way for me to have a different shipping address. I need a representative to help me.

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Tula N Baf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My merchandise came broken

Bonanza - My merchandise came broken
Bonanza - My merchandise came broken - Image 2
Bonanza - My merchandise came broken - Image 3
Contains 1 confidential file for company representatives
Updated by user Nov 22, 2024

I sent a message to the seller 3 times and have not heard back from her. I am very very saddened and frustrated. Please advise.Tula Noussias

Updated by user Nov 19, 2024

My merchandise came yesterday all brokenI would like a full refund This is a Christmas gift Please give me the information on where to return this Thank you

Original review Nov 18, 2024

I need to speak to someone about my merchandise that arrived broken today. The middle frame and glass are broken and the statue of Joseph's hand is broken off, missing fingers.

I want to return this for a full refund. This is a Christmas present.

View full review
Loss:
$108

Preferred solution: Full refund

User's recommendation: Make sure you can get a full refund

1 comment
Tula N Baf

Hi I just wanted to let you know that I have not heard back from the seller how to return damaged product. Thank you for your help, Tula Noussias

Sylvia B Wlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check on my order

Im showing two different totals for my order. Got an email stating that I didnt complete my order, so Im confused

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Pros:
  • Good prices

Preferred solution: Price reduction

Heather H Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing rewards

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Issue rewards in a timely manner or keep customers informed about the process of getting the rewards they are entitled to.

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Preferred solution: Deliver product or service ordered

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

How to Save Money and Shop Wisely

Jun 11, 2021

A shopping expert, Trae Bodge shares smart shopping tips on how to enjoy safe shopping online, find the best deals and sales and shop wisely without spending more.

Read full article
Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Robert C Wfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Blocked

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I want to be unblocked so I can place another order. It hasn't been good so far.

I originally placed an order, which was cancelled by my bank due to unusual activity.

I attempted to replace the order and was subsequently blocked. Please unblock me now.

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Preferred solution: To be unblocked so I can replace my order.

Leetta Tmb

Have not received product that I ordered

Im trying to contact Bonanza and Im getting no response I have not received any kind of email from the seller telling me when or confirming when or even that they shipped out my tomato seeds. I made the order over a week ago and still have not heard anything and I have tried to contact Bonanza customer service and I have not gotten a response when I call I get is the answering machine

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User's recommendation: Actually have customer service answer the phone

Heather H Gcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing rewards

Sent request on 2-19-25, still waiting for rewards. I was approved for my rewards the same day I applied for.

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Preferred solution: Deliver product or service ordered

About

Summary

Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza reviews and complaints

Bonanza is ranked 280 out of 1041 in Auctions and Marketplaces category

Area Served

Canada, UK, USA

Payment Methods

MasterCardVISADiscoverPayPal

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