Bonanza Phone Numbers and Emails

Customer Service:

  • (206) 588-5849

Bonanza Emails:

Customer Service
Legal
Privacy Inquiries

Bonanza Contact Information

Bonanza Website:

Bonanza Online Chat:

Corporate Office Address:

Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States
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Bonanza Rating Based on 276 Reviews

Rating details

1.7
more details
Customer service
Website
Delivery Service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Bonanza Customer Service Calls

1.9K TOTAL
CALLS
02:01 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bonanza Customer Service?

Shipping and Delivery Question:

  • “Didn't get package”
  • “Order still has not arrived”
  • “Order not received”

Request for Information Question:

  • “Order information”
  • “Check on an order”
  • “I want to ask them a question.”

Account Question:

  • “I have account in bonus KYC pending since 2008 but no support in Ulhasnagar branch”
  • “Can NOT reset my password”
  • “Account issues”

Activation/ Cancellation Question:

  • “Cancelation”
  • “I want to cancel my order”
  • “Cancel order”

Return/ Replace Question:

  • “Return”
  • “I would like to return an item”
  • “Returning an item”

Payments and Charges Question:

  • Fraud charge
  • “Billing Error”
  • “Unauthorized charges to my credit card”

Refund Question:

  • “Refunds”
  • “Seller isn’t refunding my money.”
  • “Refund”

Product/ Service Question:

  • “Item did not work”
  • “Trying to order a visor”
  • “Placed an order and would like to change it”

Staff Question:

  • “Customer service”
  • “Customer service issue”
  • “Additional service”

Cards Question:

  • “Can't Make a purchase with my visa card”
  • “Issues on my credit card”
  • “300 dollars has been taken off my card for a pending transaction that i didn’t do”

Website/ Application Question:

  • “Remove me from your web site”
  • “Have your guys revived my website the name Superior Shopping Today.com”
  • “I'm trying to start my website name Superior Shopping Today.com need help login please thank you”

Employment Question:

  • “Employment”

Other Question:

  • “Having trouble place order”
  • “Shoes don't git”
  • “Award Samsung samart phone win but link detail fill up not saving, please guide me”

About

Bonanza Terms of Service
By using the bonanza.com web site (the "Website") or establishing an account with Bonanza and using the Bonanza service (the "Service"), The User of company services agree to the following terms and conditions (the "Bonanza User Agreement"). Instead, Bonanza acts as a venue to match buyers and sellers. Bonanza is not involved in the actual transaction between buyers and sellers and does not transfer legal ownership of items from the sellers to buyers. As a result, Bonanza has no control over the items advertised, or the ability of sellers to sell items or the ability of buyers to pay for items. The User of company services acknowledge that The Client must be 18 years or older to use this site or establish an account. The Client of Bonanza acknowledge that The User of Website bear sole responsibility for keeping The Customer's password secure. The User agree not to use Bonanza for any illegal or unauthorized purpose.
To read more: https://www.bonanza.com/site_help/user_agreement
Bonanza Privacy Policy
At Bonanza, Bonanza take The Customer's privacy very seriously. This privacy policy (the "Policy") applies to Bonanza's' websites www.bonanza.com, www.bonanzle.com, and www.backgroundburner.com and Company's other websites and services (the "Site") which post or link to this Policy. This policy describes how Bonanza collects and handles The Client's personal information when The User of Website use Company's Site. This Policy only covers Bonanza and the information www.bonanza.com collect on the Site and does not extend to people, or companies that Bonanza does not employ or manage. Bonanza reserve the right to modify this Policy. www.bonanza.com will notify The Client of Bonanza of substantial changes to this Policy by telling The User of company services about them in the forums. Should The Company make a material change to the manner in which Website handle The Client's collected personal information, www.bonanza.com will place a prominent notice on the Site, or notify The Client by email prior to the change becoming effective.
To read more: https://www.bonanza.com/site_help/privacy_policy
Top Bonanza Services

Shipping Service, Customer Care, Membership

Top Bonanza Products

Account, Marketplace, Website

Bonanza Pros and Cons

Pros: No shipment, No pros, No body is trying to fix the problem, No answer, Prices of merchandise

Cons: No customer service at all, Horrendous lack of customer service, Customer no service, Support or customer service, No customer service

Summary

Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza reviews and complaints

Bonanza is ranked 118 out of 397 in Auctions and Marketplaces category

Area Served

Canada, UK, USA

Payment Methods

MasterCardVISADiscoverPayPal

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