Contact Information

Bonanza Phone Numbers

  • (206) 588-5849
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Bonanza Email:

Corporate Office Address:

Bonanza, Inc.
3131 Western Ave #428
Seattle, Washington 98121
United States

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Summary of Bonanza Customer Service Calls

1346 TOTAL
02:03 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Bonanza to Ask about:

Shipping and Delivery Question:

  • “Didn't receive package”
  • “Did not receive merchandise”
  • “Tracking a package”

Request for Information Question:

  • “Figuring out how to pay.”
  • “Order Status”
  • “Question about importing from Etsy”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel order”
  • “I cancelled months ago and you still charged me”

Account Question:

  • “Can’t log in to my account” , Review # 1764171
  • “My account”
  • “Can NOT reset my password”

Return/ Replace Question:

  • “Oder return” , Review # 1759803
  • “Returning an item”
  • “Change address”

Payments and Charges Question:

  • “Unauthorized purchase”
  • “Unauthorized charges to my credit card”
  • “Haven't received my order nor any contact from seller. Pay pal made payment!!”

Refund Question:

  • “Refund”
  • “I have not received an item from a seller for 2 months and they emailed me saying it would ship last week and then it now says they are not a bonanza customer. I would just like a refund”
  • “I need a refund” , Review # 1514148

Product/ Service Question:

  • “Having problems connecting my paypal to bonanza”
  • “Trying to order a dvd , your system wont let me pay .it keeps clearing my debit card imformation”
  • “Trying to buy a product”

Staff Question:

  • “Customer service”
  • “Additional service”
  • “I need to speak to a customer service representative”

Cards Question:

  • “Need help adding card to buy shipping label”
  • “300 dollars has been taken off my card for a pending transaction that i didn’t do”
  • “My money back someone used my card unauthorized”

Website/ Application Question:

  • “Have your guys revived my website the name Superior Shopping” , Review # 1737847
  • “I'm trying to start my website name Superior Shopping need help login please thank you” , Review # 1724220
  • “Website” , Review # 1686338

Employment Question:

  • “Employment”

Other Question:

  • “Inquire”
  • “Order has not yet been sent. Was made on 1/2/2020”
  • “Can't find our postal code”

Bonanza Rating Stats

1.6 out of 5 stars
based on 208 reviews
See all 451 reviews

Rating trend


Bonanza Terms of Service
By using the web site (the "Website") or establishing an account with Bonanza and using the Bonanza service (the "Service"), The User of company services agree to the following terms and conditions (the "Bonanza User Agreement"). Instead, Bonanza acts as a venue to match buyers and sellers. Bonanza is not involved in the actual transaction between buyers and sellers and does not transfer legal ownership of items from the sellers to buyers. As a result, Bonanza has no control over the items advertised, or the ability of sellers to sell items or the ability of buyers to pay for items. The User of company services acknowledge that The Client must be 18 years or older to use this site or establish an account. The Client of Bonanza acknowledge that The User of Website bear sole responsibility for keeping The Customer's password secure. The User agree not to use Bonanza for any illegal or unauthorized purpose.
To read more:
Bonanza Privacy Policy
At Bonanza, Bonanza take The Customer's privacy very seriously. This privacy policy (the "Policy") applies to Bonanza's' websites,, and and Company's other websites and services (the "Site") which post or link to this Policy. This policy describes how Bonanza collects and handles The Client's personal information when The User of Website use Company's Site. This Policy only covers Bonanza and the information collect on the Site and does not extend to people, or companies that Bonanza does not employ or manage. Bonanza reserve the right to modify this Policy. will notify The Client of Bonanza of substantial changes to this Policy by telling The User of company services about them in the forums. Should The Company make a material change to the manner in which Website handle The Client's collected personal information, will place a prominent notice on the Site, or notify The Client by email prior to the change becoming effective.
To read more:
Top Bonanza Services

Shipping Service, Customer Care, Membership Free Trial

Top Bonanza Products

Account, Marketplace, Website

Bonanza Pros and Cons

Pros: Worthless site, Worth less, Prices of merchandise, Selling elsewhere, No shipment

Cons: Horrendous lack of customer service, No customer service at all, Customer no service, Support scam sellers not clients, Email only support


Bonanza is an eBay built resource which is intended to help buyers make serendipitous discoveries. Its browsing experience guides buyers through its inventory of more than 4 million items to find the product that's perfect for their tastes. Bonanza is operated in many countries. There are British Bonanza, Canadian Bonanza, French Bonanza, German Bonanza, Mexican Bonanza, and Spanish Bonanza, etc. The resource offers to sell or to buy products of numerous categories. They include Art, Baby, Books, Collectibles, Fashion, Home Garden, Crafts, Jewelry Watches, Pet Supplies, Sporting Goods, Toys and Hobbies, etc. Bonanza, Inc. is based in Seattle, WA.

Bonanza reviews and complaints

Bonanza is ranked 90 out of 430 in Auctions and Marketplaces category

Area Served

Canada, UK, USA

Payment Methods


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