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Customer service (0) only with Robots | Bonanza

4.5
Details
i was top rated seller on Bonanza and i had noticed a booth that abused my brand name (BestDeals-4U) my own store policy and many of my lists .. I sent them a message and they closed it but they opened it a few hours later with this brand name (BestShopForYou's booth). Again they still continue to steal my listings and my store policy which is in ( bold type) so some of my customers are misled and believe it's mine this store aswell .. I know bonanza bans double booth's... I had send documents and photos and i was asking from bonanza to help me from this fake profile and bonanza really help me! They close my own profile. Tragic!!
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Review
#1756507 Review #1756507 is a subjective opinion of poster.
Service
Bonanza Customer Care
Cons
  • No customer service at all
Reason of review
No one was seriously interested for my issue and they closed my booth.
Preferred solution
i want my store back !It is very unfair my account to be suspended cause someone open a store with my name.
1.0
Details
I have a business and I wanted to sell on Bonanza they allow 75,000 products on their platform. I used API to import my products but It only imported half of them, so o well time to do it manually. I import the first half because they only allow 50,000 import limit...
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Review
#1745260 Review #1745260 is a subjective opinion of poster.
Service
Bonanza Customer Care

I'm trying to start my website name Superior Shopping Today.com need help login please thank you | Bonanza

5.0
Details

Update by user Dec 05, 2019

Please help me to login selling bonanza.com

Original review posted by user Dec 05, 2019

Hello my name is Charles Thompson III need help login to start my website Business on Bonanza.com
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1 comment
Raeghan
#1785962

Need help login on a new account I haven’t created my website yet need help login

Review
#1724220 Review #1724220 is a subjective opinion of poster.
Service
Bonanza Customer Care
Pros
  • Trying to get on bonanza
  • Trying to sell my merchandise on bonanza
  • Prices of merchandise
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Order still has not arrived | Bonanza

1.0
Details
I bought a black tip shark and its still not here i wanna know why.
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Review
#1618437 Review #1618437 is a subjective opinion of poster.
Service
Bonanza Customer Care
Pros
  • No shipment
Cons
  • Support scam sellers not clients
  • No customer service at all
  • Complicity with a cyber-theft of company name
Reason of review
Poor customer service
Loss
$24000
Preferred solution
Full refund
Tags
  • Bonanza Customer Service
  • Account

Operating Hours and Contact Phone Number | Bonanza

2.3
Details
While Pissedconsumer.com did provide a phone number, no one answered when I called at 9AM EST. Also, the Bonanza.com website does not provide any phone number. Need to be able to TALK to someone (or, as a minimum Chat with them) during normal business hours (in all U.S. time zones)!
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Review
#1558212 Review #1558212 is a subjective opinion of poster.
Service
Bonanza Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

I ordered a pair of shoes that came too small and I enjoy the shoes, I just need a larger size. | Bonanza

The shoe was supposed to be a 8 1/2, however, it is uncomfortably too small. I just want a larger size, I am quite satisfied with the shoes.
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Review
#1524080 Review #1524080 is a subjective opinion of poster.
Service
Bonanza Customer Care

Ask some question on buying | Bonanza

3.4
Details
Please contact me 210-997-3440 Need help
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Review
#1522169 Review #1522169 is a subjective opinion of poster.
Service
Bonanza Customer Care

To little shoes | Bonanza

2.9
Details
Yes I attempted to call Bonaza with no response, left voicemail.
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Review
#1521589 Review #1521589 is a subjective opinion of poster.
Service
Bonanza Customer Care

Items not received | Bonanza in Cleveland, Ohio

1.0
Details
Items never received no communication with seller
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Review
#1509908 Review #1509908 is a subjective opinion of poster.
Service
Bonanza Customer Care

Bonanza Reviews

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Bonanza reviews
I dont know how to order this way i need to order over the phone.please contact me for my order
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1 comment
Anonymous
#1673676

Bonanza is made up of different sellers, there is no one to call to place an order. You can contact the seller through on-site messaging, but it's up to the seller if thy want to do a phone transaction. You still have to go through the site to order though.

Review
#1502492 Review #1502492 is a subjective opinion of poster.
Service
Bonanza Customer Care
Reason of review
Order processing issue