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1.5 Based on 36 reviews
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  • Customers like
    • Ease of setting up an account 1
    • Found what my girlfriend liked 1
    • Worthless site 1
  • Customers don't like
    • Support or customer service 5
    • Never help me to get money back for product not delivered 4
    • Unreliable 3
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  • From mobile
  • 2 days ago
  • #906999

Worst customer service I have ever dealt with and super unprofessional it's been like a month since I ordered my item and it still hasn't come and I haven't heard anything about it honestly it's just ridiculous. Tried contacting the seller and nothing. I'm just really fed up honestly

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This is wrose customer service and company ever... how can you shut down my account for no matter *** reason , I am selling on Amazon for more than 1 year now and making alot of sales , and you just come company a act all strick and up right. I *** u guys on your plat form ... just remember this will be all over social media and have huge network in the e commerce space ... I did everything right even enter my credit card and this *** company... Read more

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I ordered an $18 item through Bonanza. My card was charged but no merchandise was ever received. I received a confirmation e-mail but never got a tracking number. After 2 weeks the I sent an e-mail and called the seller, no response. I then contacted Bonanza and after 3 days of e-mails going back and forth they basically told me to go dispute this on my own. Some customer service! I use their site to purchase an item from their listed... Read more

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Purchased a YETI Colster off of Bonanza, just to find that it was "delivered" in South Carolina. A mere 494 miles away from its intended destination. The same day I received an email from Bonanza saying the seller was suspended from the website and they highly recommend I submit a claim with my payment provider. Luckily, I used Chase and they promptly took care of the issue, but the lack of response from the Bonanza team, and their "sucks... Read more

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  • From mobile
  • Aug 10
  • #897961

1 need to get my money back, i only log in to this site and you took my money, pls refund my money, customer support never help

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  • From mobile
  • Aug 05
  • #895417

The product is very difective

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  • From mobile
  • Aug 04
  • #894906

Never using this site again

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Okay...thought I found an excellent site to sell on. Offered what we wanted, a bit pricey at times, but good alternative to ebay. After 6 months of selling and hundreds of transactions, without a complaint, our booth was suddenly closed without warning. Reason: "Fraudulant or Fake Items"...note we sell replica products and there were at least a dozen others and more selling the same exact products on Bonanza as we were. Unfortunately, one of... Read more

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I recently purchased an item on the Bonanza website for a reasonable price for the item of $89.99. After two weeka had past the delivery date i contacted the seller who gave me a Tracking number for DHL. When it still not arrived i went back to the seller who confirmed this to be an error and gave me another number. Dhl subsequently confirmed this number did bot exist. After several weeks i am involved in a dispute with the seller. Naively i did... Read more

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8 Yrs ago I moved to Bonanzle because I liked their policies better then eBay. They had great customer support & acted like they wanted to make the site work & customers were important. Well after several years, name change, customer service got poor, new additional charges added, buyers got fewer, & policies changed. If you didn't agree to the changes, they locked up your booth & said too bad. Well I moved here because of their policies & so... Read more

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